Harmonia
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Your getting-paid timeline

Your payout timeline, step by step: a sale is credited, your balance clears the refund window, the brand's invoice clears, then you're paid daily through Stripe, $25 minimum.

A sale you drove turns into money in your bank along one path, and two real things set its timing: the refund window on each sale, and the brand paying its monthly invoice. This page walks the whole path, start to finish, including where the $25 minimum and the December 15 year-end payout apply.

You earn the commission the brand sets, in full. The 20% platform fee is billed to the brand, so it is never taken out of your payout.

$50commission set by the brand = $50 to you, in full

The timeline at a glance

Every commission moves through the same stages, in order. Each one moves on its own clock, so you may have some money paid while a newer sale is still pending.

StageWhat just happenedWhat it's waiting on
ConversionSomeone clicked your tracking link and bought.Nothing. The sale is credited to you.
PendingThe commission is credited but the refund window is still open.The refund window to close.
EligibleThe refund window closed. The amount is locked in.The brand's monthly invoice.
Invoice issuedWe bill the brand on the 1st, net-30.The brand to pay the invoice.
FundedThe brand's invoice cleared. The money is in the platform.The next daily payout sweep.
PaidYour payout is on its way to your bank.Stripe to land it (usually a couple of business days).

Step 1: the sale is credited (conversion)

It starts when someone clicks your tracking link and buys from the brand's store.

  • No discount code is involved. Attribution is first-party and server-side through the brand's Shopify store, so the order is credited to you automatically. There is no code for the customer to enter or remember.
  • Credit holds for the attribution window. If they click today and come back to buy a few days later, the sale is still credited to you, as long as it falls inside the program's attribution window.
  • The commission is the amount the brand set. A flat dollar amount or a flat percentage, decided by the brand for that program.

Step 2: pending (the refund window is open)

As soon as a sale is credited, your commission sits in pending.

It is pending because the customer could still return the item. Each program has a refund window, separate from the attribution window. While that window is open, the commission is yours on paper but not yet locked in.

  • If no refund happens, the commission moves to eligible when the window closes.
  • If a refund happens inside the window, the commission is reversed in proportion to the refunded amount. A partial refund reverses part of it; a full refund reverses all of it.

Why pending exists

The refund window is what lets us pay you the full commission without ever clawing it back from your bank later. We wait for the window to close so that, once you are paid, the money stays paid. It protects you as much as the brand.

Step 3: eligible (locked in, waiting on the brand)

When the refund window closes with no reversal, your commission becomes eligible.

Eligible means the amount is final. It will not change. The only thing left is for the brand to pay for it.

This is the point where many athletes ask "so why am I still waiting?" The honest answer is in the next two steps: the brand has not been billed for this sale yet.

Step 4: the brand's invoice is issued and clears

This is the part that sets most of your timing, so here it is in plain terms.

  • We bill the brand monthly, on the 1st. On the 1st of each month, we send the brand one invoice through Stripe Billing for everything its athletes earned the month before, plus the 20% platform fee. The terms are net-30.
  • The brand pays the invoice. Net-30 means the brand has up to 30 days to pay.
  • You are paid from money the brand has actually paid. We do not front commissions out of our own pocket. Your payout comes from the brand's cleared invoice, which is why this step is in the path.

For the brand's side of this, see how brand invoicing and billing works.

The honest reason you wait for the brand

Your money comes from the brand's invoice, not from us advancing it. That keeps the platform stable and keeps your payouts dependable, because every dollar we send you is a dollar a brand has already paid. Waiting for the invoice to clear is what makes "paid in full, and it stays paid" true.

Step 5: funded (the money is in the platform)

When the brand's invoice clears, your eligible commission moves to funded. The money for it is now in the platform and ready to send to you.

You did not have to do anything for this to happen. It flips automatically the moment the brand's payment clears.

Step 6: the daily payout sweep, with the $25 floor

Once you have a funded balance, payouts run automatically through Stripe Connect.

  • We pay out daily. Each day, any funded balance over the minimum is sent to your bank. There is no monthly payout date to wait for.
  • The minimum is $25. A funded balance under $25 rolls forward and goes out as soon as it crosses $25. This keeps tiny payouts from cluttering your bank statement and your year-end tax form.
  • December 15 is the year-end payout. On December 15 we pay out any remaining balance regardless of the $25 minimum, so nothing is held into the new year and your 1099-NEC is clean.

Step 7: paid

When a payout sweep includes your balance, the commission moves to paid and the money is on its way to your bank through Stripe. From there it usually lands in a couple of business days, the same as any Stripe payout.

If a payout ever fails (for example, a closed bank account), Stripe retries it and we flag it so you can fix your bank details. For the mechanics and what to do, see when and how you get paid.

Putting it together: one sale's journey

Say a brand sets a $50 commission and someone buys through your tracking link on March 10.

  • March 10: the sale is credited. Your $50 is pending.
  • Refund window closes (say it is 14 days): no return, so the $50 becomes eligible around March 24.
  • April 1: we invoice the brand for March, including your $50 plus the 20% platform fee on top.
  • Brand pays the invoice within net-30: the $50 becomes funded the day the payment clears.
  • Next daily sweep: if your funded balance is at least $25, the $50 is paid and on its way to your bank.

Your $50 stays $50 the whole way through. The platform fee is the brand's cost, not yours.

To see how these stages add up across all your brands and links, see understanding your earnings.

FAQ

Why am I waiting?

Two real things have to happen before money can move. First, the refund window on each sale has to close, so a return doesn't claw back a commission you've already been paid. Second, the brand has to pay its monthly invoice, since that's where your payout comes from. Once the brand's invoice clears, we pay out daily, with a $25 minimum. You're not stuck in a queue. The clock is the refund window plus the brand's net-30 invoice.

What does pending, eligible, funded, and paid mean?

These are the four stages a commission moves through. Pending means the sale is credited to you but its refund window is still open. Eligible means the refund window has closed and the amount is locked in, waiting on the brand's invoice. Funded means the brand's invoice cleared, so the money is now in the platform and ready to send. Paid means it's on its way to your bank through Stripe. Each commission moves through these stages on its own.

When exactly do I get the money?

Once the brand's monthly invoice clears, your funded balance pays out daily through Stripe Connect, with a $25 minimum. A balance under $25 rolls forward and goes out as soon as it crosses $25. On December 15 we pay out any remaining balance regardless of the minimum, so nothing is held into the new year. The exact day depends on when your sale's refund window closed and when the brand paid its invoice.